FAQ´s

FAQs

we are happy to take your call

FAQ Special Experience

Our Approch is to provide the best and most flexible experience for every single client. For this, we need to work with a greater bunch of partners. Through this flexibility we are simply not able to take the effort to implement such a complex booking engine.

As soon you book a package with accommodation you will get a confirmation directly from them including all their terms and conditions.
We ask for a pre-payment of 30 % via PayPal when you book one of our packages. If you cancel 7 days before the event you get refunded on 100 %.
After this period we keep 20 % of the amount. Same term will be guaranteed by our partner hotel.
For our “Special Experience” we offer two different types of Pick Up/Drop Off service:

– Daily PickUp – If you have booked one of our partner accommodations, we
will pick you up and drop you off directly at your location for the dives.
Depending on the weather and location whether by boat or with our
transporter.

– Airport PickUp/Drop Off – With a extra charge of € 150 we can pick you up
and drop off at airports in Rome or Pisa.
We highly recommend to book a flight to Rome or Pisa. If you plan to arrive on other airports, please contact us for alternative solutions.
Of course the safety of our clients is our most important value. As it is not always guaranteed that the weather condition allow us to dive, we refund you and we will suggest you alternative activities around the Argentario. We will assist you in planning the activities as we fully live our territory every day.
You will find us close the the roundabout when entering Porto Santo Stefano. Address Via Sant’Andrea 23 – 58019 Porto Santo Stefano.
We are available via phone (+39 348-9527477)

During the week we have less people in the hotels, as well as on the diving spots and in the village. We are convinced that during the week you can relax yourself: it shouldn´t be a “pressure” weekend trip !

FAQ Day Divers

The dive center is 3 minutes walking far from our boat. You can prepare everything in the center. We move the equipment to the boat with our LAPO ( Ape )
We are located inside a public toll parking area. A private parking area is 100 meters far.
Payment is possible through PayPal at the moment of the booking. You can also pay cash or with credit card directly at the Dive Center.

FAQ Diving Courses

The Open Water course requires around 5 working days.
No, we provide everything you need for the course.
Yes, you need a medical certificate for non-competitive sporting activity (currently valid).